Privacy notice for the QualityMate website.
This page explains how QualityMate collects, uses, and protects information submitted through the public website, demo requests, and contact enquiries.
Last updated: May 2026
1. Scope of this notice
This privacy notice applies to the public QualityMate website at myqualitymate.com and to information submitted through website contact or demo enquiry routes. Customer data handled inside the QualityMate application is governed by the relevant customer agreement and product documentation.
2. Information we may collect
When you contact QualityMate or request a demo, we may collect information such as your name, work email address, organisation, role, message content, and any information you choose to include about your QMS needs or current workflows.
We may also receive basic technical information associated with website visits, such as browser type, device information, approximate location derived from network information, referring pages, and website usage patterns, depending on the hosting, analytics, and security tools used for the website.
3. How we use information
We use information submitted through the website to respond to enquiries, arrange demos, understand product interest, improve website content, maintain website security, and communicate with you about QualityMate where appropriate.
We do not use enquiry information to make automated decisions with legal or similarly significant effects.
5. Retention
We keep enquiry information only for as long as reasonably needed to respond to your request, manage follow-up conversations, maintain business records, and meet any applicable legal or operational requirements.
6. Security
We aim to use reasonable technical and organisational measures to protect information submitted through the website. No website or internet transmission is completely secure, so you should avoid sending highly sensitive information through public contact forms or unencrypted email.
7. Your rights
Depending on where you are located, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the use of your personal information. You may also have the right to withdraw consent where processing is based on consent.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding to certain requests.
9. Changes to this notice
We may update this privacy notice from time to time. The latest version will be published on this page with an updated date.
10. Contact
For privacy questions or requests, contact us at [email protected].