Role-based permissions
Control who can view, create, edit, approve, archive, restore, import, export, or manage records across the platform.
QualityMate helps teams control who can access, change, approve, export, archive, and restore important records while keeping readable activity history across the QMS.
Access control
QualityMate is designed for multi-user teams where administrators, quality managers, contributors, managers, auditors, and read-only users need different levels of access.
Control who can view, create, edit, approve, archive, restore, import, export, or manage records across the platform.
Users see the areas and actions relevant to their responsibilities, reducing confusion and unnecessary access.
Organise people into users, teams, and roles so ownership and responsibility stay clear across the QMS.
Support practical account management, including profile updates, password changes, and session awareness for signed-in users.
Traceability
QualityMate keeps activity visible so teams can understand who changed a record, what happened, and when the action took place.
Track record creation, edits, field changes, ownership changes, and key workflow updates.
Keep approvals, rejections, verification, closure, cancellation, reopen, and review actions visible.
Use controlled archive and restore flows instead of losing important QMS context.
Keep visibility over CSV imports, exports, row-level outcomes, and evidence produced for review.
Authentication
QualityMate is built for organisations with multiple users, defined responsibilities, and controlled access paths across tenants and support workflows.
Add stronger account protection for users who need access to controlled QMS records.
Support identity provider configuration for organisations that want centralised sign-in governance.
Keep customer data scoped to the right tenant, with backend enforcement around tenant-aware records.
Control support entry points so operational help can be granted deliberately and reviewed later.
Controlled records
Security in a QMS is not only about login access. It is also about making sure important records are reviewed, approved, traceable, and not changed silently.
Support controlled approval, review, verification, and closure actions across modules such as documents, CAPA, changes, audits, and suppliers.
Keep controlled document versions, supporting attachments, evidence notes, and activity history tied to the relevant records.
Avoid uncontrolled deletion by preserving archived records and restoration history where records should remain traceable.
Audit-ready visibility
QualityMate is built so evidence, ownership, activity, reminders, and exports support the same traceable approach across documents, risks, CAPA, changes, audits, training, suppliers, and tasks.
Designed for trust
QualityMate focuses on the controls that matter in everyday QMS operation: who can access records, who owns work, what changed, what evidence exists, and what needs follow-up.
Request a demo
See how QualityMate can help your team manage access, evidence, approvals, reminders, and traceable activity history.